Call Center Diagram

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Call Center - Call Center Auto D - Call Center Crm - Call Center Management - Skype Call Center
Software Downloads 1-20 of 40  |   Pages 1 2 
Software Name  /  Popularity Revised Size License Company

Dialgo Personal Call Center

Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues ... modem , phone , call center , wave , speech ...

May 12th 2008 4,217k Shareware  United Research Labs

Unite Call Center

These products are inherently best choice for over 521 million Skype users who want to use Skype as their business communication platform. The major enhancements in this version include: Call Recording Management on Server All the calls recorded by the agents are available on the ... ivr , ip pbx , voip pbx , skype pbx , skype call center ...

April 6th 2012   Commercial  QualiPlex SoftwareLLC

Lokad Call Center Calculator

Don't waste time or money on your Call Center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from Call Center applications or from ... call , scheduling , volume , forecast , optimization ...

April 17th 2012 1,475k Freeware  Lokad.com
Call Center CRM

Call Center CRM

Voicent's Call Center CRM is a powerful software tool for managing customer interactions in Call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. ... customer relationship management , voip call center , predictive dialer , call center crm , call center management ...

April 3rd 2013 402k Freeware  Voicent Communications Inc
Advanced Call Center

Advanced Call Center

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send ... monitor , record , phone , call , telephone ...

May 12th 2008 2,269k Shareware  IVR Software
Terrasoft Call Center

Terrasoft Call Center

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. crm tools , crm application , crm solution , small business crm , crm system ...

April 8th 2009 10,137k Demo  Terrasoft CRM Software

php Call Center

PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other Call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use.

June 15th 2012 64k Freeware  SourceForge.net
Request Tracker

Request Tracker

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of Call Center. Track who requests what and when they requested it, what was done to address ... time , work order , time management , helpdesk , help desk ...

May 12th 2008 4,808k Shareware  CyberNiche Software
phulmonty

phulmonty

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales ... call center , crm , contact management , order entry , inventory control ...

May 12th 2008 13,557k Shareware  PHULmonty

Unite PBX

These products are inherently best choice for over 521 million Skype users who want to use Skype as their business communication platform. The major enhancements in this version include: Call Recording Management on Server All the calls recorded by the agents are available on the ... ivr , ip pbx , voip pbx , skype pbx , skype call center ...

May 29th 2012   Commercial  QualiPlex SoftwareLLC
Phone Dialer Pro

Phone Dialer Pro

dial phone numbers from any document or browser page. Incoming Call monitoring and/or automatic Call answer. Secondary phone book: ---> one click switching. CallBack: save on cellular phone toll. Some conditions apply. Call Center: redirects a fax Call to external fax application. Select the current ... modem , pim , dialer , phone , call ...

May 12th 2008 2,381k Shareware  Jacek Kozlowski
VTapi ActiveX

VTapi ActiveX

What can be done with VTapi ActiveX Control: Detect Caller ID on incoming calls, Make and answer telephone calls, Detect DTMF key press tones, Generate DTMF tones, Execute any commands on modem, Build computer telephony integration systems (CTI), Interactive voice response systems (IVR), Voice mail, ... board , sound , card , modem , phone ...

May 12th 2008 293k Shareware  SoftCab
AutoSecretary

AutoSecretary

Modern business is heavily relied on automatic telephony solutions. Managing customers' calls and providing support using voice lines is one of the most important tasks every business has to accomplish. The technology today offers various solutions, however most of them are very complicated, requiring a ... call center , sql , communication , odbc , subscribe ...

May 12th 2008 478k Shareware  Eugene Abramov

DataTrack System

The DataTrack System is an affordable, web enabled service and support management system designed for Call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive ... helpdesk , call center , help desk software , helpdesk software , customer support ...

May 12th 2008 4,505k Commercial  Magnoware Systems

SkypeTransfer

A great tool designed to enable Skype manual Call routing. SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual Call routing. Using SkypeTransfer, the operator ... skypetransfer , voip call center , skype call transfer , transfer skype calls ...

May 12th 2008 1,199k Shareware  Sandhills Software

rapidHELP

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant ... service , pdf , helpdesk , xml , call ...

May 12th 2008 46,080k Shareware  Broadgun Software
ChatStat Customer Interaction System

ChatStat Customer Interaction System

A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, ... call center , skype , language translation , live chat , site monitor ...

April 8th 2009 6,515k Freeware  ChatStat LLC

Freeware HelpDesk CentreDesk Group

CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy Call logging, easy Call tracking, with the full history of all actions taken. Easily assign logs to technicians ... freeware , helpdesk , help desk , call center , centredesk ...

April 8th 2009 22,079k Freeware  Merging Technologies
Mizu Webphone

Mizu Webphone

The Mizu browser Webphone (WebSIPPhone) is a lightweight standard based VoIP phone that can be run from the browsers, embeddable in your website. Based on the industry standard SIP protocol, it is compatible with all VOIP devices and services. It can Call any other SIP ... webphone , webphone software , web phone , sip web phone , voip web phone ...

January 22nd 2014 3,298k Demo  Mizutech S R L
LBE Desktop Helpdesk

LBE Desktop Helpdesk

Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at ... helpdesk , help desk , call center , customer service , help desk software ...

May 12th 2008 4,207k Shareware  Leigh Business Enterprises Ltd
Software Name  /  Popularity Revised Size License Company
Software Downloads 1-20 of 40   |  Pages 1 2 
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